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Total Website Management

Websites fit for humans, search engines and AI assistants.
services
local : australia wide : online

Meet Toni

The Person Behind Total Website Management
Total Website Management was established in 2007, but Toni’s journey online began much earlier. Toni began working with clients online in 1996 under TSL Enterprises, initially working with clients around the world. After moving from Tasmania to Queensland, the business continued to evolve until Total Website Management was created in 2007. Nearly three decades online has brought enormous change, but one thing has remained constant; helping businesses make better use of the web.

How Total Website Management Can Help

Website Design & Development

New WordPress websites designed around the needs of the business and the people using them.

Website Redesigns & Rebuilds

Improving older websites that have become difficult to use, manage or navigate.

Ongoing Website Management

Keeping websites updated, maintained and improving them as the business changes.

Website Reviews & Audits

Reviewing a website from the perspective of usability, structure, content, visibility and opportunities for improvement.

eCommerce & Online Stores

Building and improving WooCommerce websites and helping businesses manage the practical side of selling online.

Website Content & Information Structure

Organising pages, services, articles, resources and other information so visitors can find what they need.

Custom Website Functionality

Creating directories, resource libraries, events, listings, forms and other structured website features.

Digital Website Consulting

Practical advice for businesses that need help deciding what their website needs and what to do next.

At a Glance

Business Type

services

Service Area

local : australia wide : online

Established

Total Website Management Established 2007

Get in Touch

Website

Total Website Management
PO Box 5397 Torquay, QLD 4655
0420 363 117

Ways to work with Total Website Management

website Audit and reviews

Website Review

A practical review of an existing website to identify what is working, what may be getting in the way and where improvements could be made.

Website design

Website Design / Rebuild

New website builds and complete website redevelopment projects, scoped around the individual business.

Ongoing website management

Ongoing Website Management

Ongoing support for businesses that want someone to look after their website, updates and continued improvements.

website management and consultant

Website Consultation

For businesses that aren't sure what they need and want to talk through their website, online presence or next steps.

Who We Work With

Total Website Management works with small businesses, organisations and community groups that want their website to genuinely work for them — not simply exist online. Many clients come to TWM because their current website has become outdated, difficult to manage or no longer reflects what their business does. Others are starting something new and want help making good decisions from the beginning. TWM is particularly suited to clients who value an ongoing relationship and want someone who will take the time to understand their business, their customers and what their website needs to achieve.

What Makes Us Different

Total Website Management looks beyond how a website appears on the screen. Every website is considered from the perspective of the people using it, the business managing it, search engines finding and understanding it, and increasingly, the AI assistants people use to discover information online. That means thinking about structure, content, usability, accessibility, ongoing management and how all the different pieces of a website work together — not simply how the pages look. TWM also believes a website should continue to evolve with the business. The relationship doesn't necessarily end when a website launches; many clients continue working with TWM as their website, content and online needs grow and change.

Our Story

Toni began working online in 1996 under the name TSL Enterprises, at a time when websites and the way businesses used the internet looked very different from today. Much of that early work involved working with international clients.

After moving from Tasmania to Queensland in 2003, the business began another chapter. In 2004, Toni started sharing premises with a local computer business, and as the work continued to grow and change, it became clear that the business needed an identity that better reflected what it had become.

In 2007, Total Website Management was born.

Since then, TWM has continued to evolve alongside the web itself. What began with websites has grown into website design and redevelopment, ongoing website management, eCommerce, content and information structure, custom online functionality and practical digital consulting.
Today, the focus is not simply on building websites. It is on understanding the business behind the website, the people who need to use it and how the website can continue to support that business as it changes and grows.

Technology will keep changing; as the rise of AI is demonstrating again, but TWM’s approach remains practical: build websites that are useful, understandable, manageable and ready to evolve.

Our Mission

To help businesses and organisations build and maintain websites that are useful, accessible and easy to navigate; websites that work for the people using them, the businesses behind them, search engines and the changing ways people discover information online.

Also part of the Visible Women Collective

Total Website Management is a member of the Visible Women Collective.
Visit my VWC profile to discover more about the women behind the business.