Privacy Policy
Last updated: 3 September 2026
Her Place Online Community respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and manage personal information when you visit the Her Place website, join our community, register for the Her Place Directory, access resources, subscribe to communications, attend events or otherwise interact with Her Place.
Her Place Online Community is operated by Toni Marie Livesey, ABN 14 768 834 673, also trading as Total Website Management.
Information we may collect
The information we collect depends on how you interact with Her Place and may include:
- your name, email address and telephone number
- account and login information where you create a Her Place member account
- information you provide when joining the Her Place Directory
- business or organisation details, including business name, description, contact details, website and social media links
- photographs, logos and other material you choose to provide for a Directory profile
- information provided when subscribing to emails or requesting downloadable resources
- information provided when registering for events, workshops, Her Place Conversations or other activities
- messages, enquiries, feedback and other information you choose to provide
- payment and transaction information relating to paid memberships, events or other services
- technical information associated with your use of the website, such as browser, device and general website activity information.
We aim to collect only information that is reasonably necessary for the activities and services we provide.
How We Collect Information
We generally collect personal information directly from you when you:
• complete a form on our website
• create a Her Place account
• register for the Her Place Directory
• create or update a Directory profile
• subscribe to Her Place communications
• request or download a resource
• register for an event, workshop or Her Place Conversation
• make a payment
• contact us
• participate in a survey, discussion or other Her Place activity.
Some technical information may also be collected automatically when you visit and use the website.
How we use your information
We may use your information to:
• create and manage your Her Place account
• create, administer and maintain Directory memberships and listings
• provide resources, downloads or information you have requested
• communicate with you about your membership, registration or participation in Her Place
• process registrations for events, workshops and Her Place Conversations
• process payments for memberships, events or other paid offerings
• respond to enquiries and requests
• send newsletters, resources, event information and community updates where you have chosen to receive them
• administer and protect the Her Place website
• understand how the website is being used
• improve our website, resources, services and community activities.
We do not sell or rent your personal information.
Her Place Directory
Information you provide specifically for publication in your Her Place Directory profile may be displayed publicly on the Her Place website.
This may include information such as your:
• business or organisation name
• business description
• business contact information
• website
• social media links
• business categories
• logo
• photographs
• other information that you provide for your public profile.
Information collected solely for administration, account management or payment purposes will not ordinarily be displayed publicly.
You are responsible for ensuring that information and material you submit for publication is information you have the right to provide.
Email communications
Her Place uses Sender to manage email subscriptions, deliver requested resources, send newsletters and operate email communications and automations.
When you subscribe, request a resource or provide your details through a connected form, information such as your name and email address may be processed by Sender on our behalf.
Sender operates from Lithuania in the European Union and provides its services within a framework that includes European data protection requirements.
You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails.
Unsubscribing from marketing communications does not necessarily prevent us from sending administrative or transactional messages that are necessary to manage a membership, registration, purchase or service you have requested.
You can learn more about how Sender handles information through its Privacy Policy and GDPR, Consent and Data Processing information.
Payments and Stripe
Her Place may use Stripe to securely process payments for Directory memberships, events, services and other paid offerings.
When you make a payment, payment information is processed by Stripe. Her Place does not need to directly receive or store your complete payment card details.
Stripe may collect and process personal and transaction information in accordance with its own privacy practices.
You can learn more through the Stripe Privacy Policy.
Website Hosting and Storage
The Her Place website is hosted by Conetix in Australia.
Information submitted through our website, including information collected through Directory and website forms, may be stored within the website and associated databases hosted on our behalf.
We take reasonable steps to use reputable service providers and appropriate measures to protect information stored through the website.
Cookies and website analytics
Her Place uses Independent Analytics to help us understand how visitors use the website and which content is useful to our community.
Website analytics may include information about visits, pages viewed, referral sources, devices and general website activity.
Analytics information is used to understand and improve the website and our content rather than to create public profiles of individual visitors.
Cookies and Similar Technologies
Her Place may use cookies and similar technologies where necessary for website functionality, account access, security, analytics and other website features.
Some third-party services used by the website may also use cookies or similar technologies as part of providing their services.
You can control or disable cookies through your browser settings. Some website functionality may not operate correctly if certain cookies are disabled.
Third-Party Service Providers
We may use trusted third-party service providers to help us operate Her Place, including providers of:
• website hosting and infrastructure
• email delivery and marketing
• payment processing
• website forms and member functionality
• website analytics
• website security and technical services.
These providers may process personal information on our behalf where necessary to provide their services.
Some service providers may process or store information outside Australia. Where this occurs, the location and handling of information will depend on the service provider and the services being used.
Protecting your information
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
Access to administrative areas of Her Place and member information is restricted where appropriate.
However, no website, online service or method of electronic storage can be guaranteed to be completely secure.
Accessing or correcting your information
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.
Directory members may also be provided with facilities to manage or update certain information associated with their account or Directory profile.
Closing Your Account or Directory Membership
You may contact Her Place if you wish to close your account or request removal of your Directory listing.
We may retain certain information where reasonably necessary for administrative, legal, accounting, security or record-keeping purposes.
Marketing Communications
We will only send marketing communications where you have chosen to receive them or where otherwise permitted.
You can unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.
Where practical, consent to receive general marketing communications will be separate from consent required to provide a membership, resource, event registration or other requested service.
Children
Her Place is intended primarily for adults.
We do not knowingly seek to collect personal information from children through membership, Directory or general community registration services without appropriate consent where required.
Privacy questions or complaints
If you have a question or concern about how Her Place handles your personal information, please contact us.
Her Place Online Community
PO Box 5397
Torquay QLD 4655
Australia
Email: info@herplace.com.au
We will consider your enquiry or complaint and aim to respond within a reasonable timeframe.
If you are not satisfied with how a privacy matter has been handled, you may also be entitled to contact the Office of the Australian Information Commissioner.
Changes to this Privacy Policy
Her Place may update this Privacy Policy from time to time as our community grows, services change or our information-handling practices change.
The current version will be published on this website and will show the date it was last updated.
Her Place Online Community
Operated by Toni Marie Livesey
ABN 14 768 834 673
PO Box 5397, Torquay QLD 4655
info@herplace.com.au